Legal Notice (Impressum)
Company Info: Segway Tour Köln & Segwaypoint-Düsseldorf & Seg-Events,
Mehmet Fidan VAT ID No.: DE 266894565
Segway Tour Köln Kennedy-Ufer 4-20 50679 Cologne (Köln) Mobile: +49 176 64659309 Email: info@segway-tour-koeln.de
Office Address: Segwaypoint-Düsseldorf & Seg-Events, Rathausufer 20, 40213 Düsseldorf, Germany
Contact: Phone: +49(0) Mobile: +49(0) 176 – 64659309 Email: info@segway-tour-koeln.de
Homepage: www.segway-tour-koeln.de www.segway-cologne.de
Copyright Content partially with permission from Urban Mobility Germany Authorized SEGWAY Distributor GmbH. Errors and omissions excepted.
General Terms and Conditions (GTC)
General Terms and Conditions (GTC) of Segwaypoint-Düsseldorf & Seg-Events & Segway Tour Köln, Mehmet Fidan, Rathausufer 20, 40213 Düsseldorf (incl. Lower Rhine, Essen, and Krefeld) for Segway tours, Segway obstacle courses, and the rental of Segways and other mobility aids. Status: July 24, 2017.
Since July 25, 2009, the “Ordinance on the Participation of Electronic Mobility Aids in Traffic” allows Segway use throughout Germany. The legislator has issued regulations for this purpose, which can be read at www.gesetze-im-internet.de/bundesrecht/mobhv/gesamt.pdf.
General
1.1 All services and offers of Segwaypoint-Düsseldorf & Seg-Events & Segway Tour Köln, Mehmet Fidan, Rathausufer 20, 40213 Düsseldorf are carried out according to the following terms and conditions. Deviating conditions of the client, which we do not explicitly recognize in writing, are non-binding for us, even if we do not explicitly object to them.
Service Offerings
2.1 Segwaypoint-Düsseldorf & Seg-Events & Segway Tour Köln, Mehmet Fidan, Rathausufer 20, 40213 Düsseldorf conducts sightseeing tours and Segway obstacle courses for events, park and sports festivals, as well as promotional activities with Segways. The following provisions apply to all these service offerings. They also apply if alternative mobility aids are used instead of Segways. 2.2 Contractual partners and participants in Segway tours and Segway obstacle courses are hereinafter referred to as Customers. 2.3 Segwaypoint-Düsseldorf & Seg-Events & Segway Tour Köln, Mehmet Fidan, Rathausufer 20, 40213 Düsseldorf has the right to set a minimum number of participants per tour. Generally, this is a minimum of 4 participants. The minimum number of participants may be changed through discount campaigns, vouchers, and special promotions. The customer will be informed in good time if the minimum number of participants is not reached.
Conditions of Participation
3.1. Driver’s license requirement: Since June 15, 2019, this is no longer necessary. 3.2. The Road Traffic Regulations (StVO) apply to Segway tours. 3.3. On premises where the Road Traffic Regulations do not apply (e.g., private grounds, parks, factory premises, sports fields, exhibition grounds), a driver’s license is not required. 3.4. The use of the Segways provided by us, participation in a Segway tour, or a Segway obstacle course is generally at the customer’s own danger and risk. The customer must confirm this unreservedly by signing a liability waiver.
Safety Instructions for Segway Tours
4.1. Segwaypoint-Düsseldorf & Seg-Events & Segway Tour Köln, Mehmet Fidan, Rathausufer 20, 40213 Düsseldorf wants to do everything to ensure your Segway tour becomes a special experience. Every tour is accompanied by a guide. You will receive a briefing on how to drive the Segway before the tour begins. Only when you have familiarized yourself extensively with driving the Segway and have learned the skills necessary for safe handling in traffic—such as accelerating, braking, steering, as well as safe mounting and dismounting—and feel capable of driving the Segway responsibly and safely, should you participate in the tour. The briefing time is part of the booked tour duration. 4.2. Should you not feel confident about the tour after the briefing: In this case, the customer will not be reimbursed the tour price. 4.3. The guide has the right to decide after the briefing, for safety reasons, whether a participant cannot ride along (e.g., due to unsafe driving that endangers other participants). In this case, the customer will not be reimbursed the tour price. 4.4. You must follow the instructions of your guide during the tour. Follow them at the pace they set or ask them to reduce the speed if necessary. Collisions between Segways must be avoided at all costs! Please always keep sufficient distance from other tour participants, do not drive too fast, avoid reversing, rocking, and abrupt turns with the Segway. 4.5. The guide has the right to exclude participants from further participation in the tour if they act contrary to safety instructions or endanger themselves and others through their driving style. In this case, there will be no refund of the tour price. Furthermore, there are no claims for damages. 4.6. Should you fail to observe the safety instructions of our guides and cause damage to the Segway through your driving errors, you are liable for the resulting damages, including consequential damages such as loss of income, unless the damage is settled by the liability or comprehensive insurance of the Segway (cf. also Nos. 5 to 8 of these GTC).
Liability Waiver Declaration
5.1 The use of the Segways provided by us and participation in a Segway tour is only permitted to those who meet the participation requirements and have unreservedly accepted the liability waiver by their signature. 5.2 Liability declaration of the customer:
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Participation in the briefing and the Segway tour is at one’s own danger and risk.
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There is no accident insurance for the participants and therefore no claims settlement in this regard by Segwaypoint-Düsseldorf & Seg-Events, Mehmet Fidan.
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Driver’s license requirement: Since June 15, 2019, this is no longer necessary.
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The minimum weight for using the Segway is 45 kg and the maximum weight is 118 kg.
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Participation in the Segway tour is not recommended for certain illnesses (epilepsy, thrombosis, cardiovascular diseases, etc.).
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Driving the Segway under the influence of alcohol or other drugs is not permitted.
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There is no statutory helmet requirement. For safety reasons, Segwaypoint-Düsseldorf & Seg-Events & Segway Tour Köln only conducts tours with helmets. These can be brought along or rented on-site for €2.
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Damage to personal belongings of the tour participant occurring during the use of a Segway will not be reimbursed by Segwaypoint-Düsseldorf & Seg-Events.
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The customer is responsible for the consequences of traffic violations or criminal offenses committed by them during the Segway tour and is liable for resulting damages, fees, and costs, unless they are not responsible for the traffic violation.
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The Segways have liability insurance. The insurance coverage basically only covers property damage, personal injury, and pure financial loss of third parties. The insurance coverage does not apply in the event of intentional, grossly negligent, or unlawful causation of the damage event by the customer. In this case, the customer is liable without limitation.
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Upon request, fully comprehensive insurance without a deductible can be taken out for an additional charge. However, the customer is liable without limitation for damages if these were caused by them intentionally or through gross negligence.
Liability of Segwaypoint-Niederrhein
6.1 Segwaypoint-Düsseldorf & Seg-Events & Segway Tour Köln, Mehmet Fidan, Rathausufer 20, 40213 Düsseldorf is liable according to the relevant statutory regulations. 6.2 We are liable for damages—regardless of the legal ground—in cases of intent and gross negligence. In cases of simple negligence, we are only liable for damages resulting from injury to life, body, or health, as well as for damages resulting from the breach of a material contractual obligation (the fulfillment of which is essential for the proper execution of the contract and on the observance of which the contractual partner regularly relies—so-called cardinal obligations); in this case, however, our liability is limited to the compensation of the foreseeable, typically occurring damage. This also applies to indirect consequential damages, such as lost profits in particular. 6.3 The above exclusions and limitations of liability apply to the same extent in favor of our employees, representatives, and vicarious agents.
Liability Insurance
7.1 Our Segways are insured within the scope of statutory liability insurance. The insurance coverage generally only includes property damage, personal injury, and pure financial losses of third parties. The insurance coverage is void in cases of intentional, grossly negligent, and unlawful causation of the damage event by the customer. In this case, the customer is liable without limitation. We are obliged to fill out a damage report and notify the police in the event of an accident, theft, or other damage event.
Hull Insurance (Comprehensive Insurance)
Generally, all devices only have liability insurance. Liability for damages caused to the Segway during the tour or the loss of the vehicle can be additionally secured by paying a surcharge before the tour starts at Segwaypoint-Düsseldorf & Seg-Events & Segway Tour Köln, Mehmet Fidan, Rathausufer 20, 40213 Düsseldorf with hull insurance. For a surcharge of €6.00, fully comprehensive insurance without a deductible can be taken out. However, the customer is liable without limitation for damages if these were caused by them intentionally or through gross negligence. Note: It is in the customer’s own interest to check whether and to what extent their private liability insurance or, in the case of companies, the business liability insurance covers damage events.
Offers, Orders
9.1. Our offers are subject to change. 9.2. Orders placed are binding for the customer.
Payment Conditions
10.1. Unless otherwise stated in the order confirmation or invoice, the invoice amount is due for payment in advance without deduction. The reservation only becomes valid upon payment. 10.2. In the event of default in payment, default interest in the amount of two percent above the respective discount rate of the Deutsche Bundesbank is to be paid. After the occurrence of default, a fee of €5.00 will be charged for each reminder. 10.3. The assertion of further default damage is not excluded hereby. All our claims become due immediately if the payment deadline for a claim is not met. 10.4. Offsetting against counterclaims is not permitted. The buyer also has no right of retention due to disputed counterclaims or due to claims from another contractual relationship. 10.5. Customers acting on behalf of others remain liable under the contract to Segwaypoint-Düsseldorf & Seg-Events & Segway Tour Köln until the payment of their client has been received by us.
Cancellation or Rebooking by the Customer
In the event of cancellation or rebooking of a tour booking (only for online bookings via our booking program), the following rebooking and cancellation conditions apply:
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Rebookings are always free of charge up to 72 hours before the start of the tour; thereafter, rebookings are no longer possible.
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Cancellations within 7 days before the start of the tour incur 100% cancellation costs.
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If a cancellation is made, the complete tour price will be refunded (except for payment via Credit Card + Sofortüberweisung, a processing fee of 5% is incurred).
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Cancellation can only be made in writing (by email).
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The above cancellation costs also apply to the reduction of agreed participant numbers.
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Different cancellation conditions apply to commercial customers and individual tours if they were not booked via our booking system. In this case, the cancellation conditions according to the offer or the order apply.
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*) Deviating cancellation conditions for commercial customers and individual tours: more than 4 weeks before tour start 10%, 4 weeks before tour start 20%, 2 weeks before tour start 50%, 1 week before tour start 100%.
Cancellation by Segwaypoint-Düsseldorf & Seg-Events & Segway Tour Köln
12.1. For safety reasons, Segway tours do not take place in heavy rain, storms, icy conditions, snow, or other dangers. In these cases, Segwaypoint-Düsseldorf & Seg-Events & Segway Tour Köln will contact the customer by telephone to discuss alternatives. For this reason, it is necessary to provide a mobile phone number when booking. In the event of cancellation by Segwaypoint-Düsseldorf & Seg-Events, the full tour price will be refunded; vouchers remain valid and are re-validated by the booking system. 12.2 If the service of Segwaypoint-Düsseldorf & Seg-Events & Segway Tour Köln is not performed on time, the customer may only withdraw from the contract or demand damages if Segwaypoint-Düsseldorf & Seg-Events & Segway Tour Köln is responsible for this and the customer has previously set a reasonable grace period of at least 14 days for Segwaypoint-Düsseldorf & Seg-Events & Segway Tour Köln, and this period has expired without result. 12.3. Furthermore, Segwaypoint-Düsseldorf & Seg-Events & Segway Tour Köln reserves the right to cancel or postpone the tour up to 2 hours before the tour begins if the following events impede or prevent the Segway tour: Official regulations, accidents or unforeseeable events, sudden employee absence, change in weather. 12.4. If a technical defect occurs on the Segway before or during the tour for which the participant is not liable, Segwaypoint-Düsseldorf & Seg-Events & Segway Tour Köln will attempt to provide a replacement vehicle. If this cannot be provided, the participant will be refunded the full tour price. There is no additional claim for damages by the participant. This also applies to the other tour participants who had to accept a tour delay as a result of the technical damage. 12.5. If a tour must be aborted, particularly due to the sudden onset of bad weather, injury to customers, or other important reasons, the customer will be refunded the tour price paid by them. This does not apply if the tour has already lasted one hour or if the customer was excluded from the continuation of the tour according to No. 4.5.
Rebookings
Rebookings are free of charge if the tour start time is more than 72 hours away. Due to strong demand, the start time may shift (e.g., if a large tour took place beforehand, illness of a guide, breakdown). Segwaypoint-Düsseldorf & Seg-Events & Segway Tour Köln has the right to shift the start time by up to two hours (earlier or later). Withdrawal from the booking is not possible. Segwaypoint-Düsseldorf & Seg-Events & Segway Tour Köln will ensure that the customer is informed in good time (if possible 1-2 days before the tour). In exceptional cases, a shift may also occur at short notice. In the event of a shift of over one hour, the customer can either rebook or withdraw from the booking.
Data Storage
14.1. Your personal data will be used exclusively for processing the orders placed by you and generally not passed on to third parties. Your data is subject to the Federal Data Protection Act (BDSG) and other data protection regulations. Your personal data, such as name and address, are only transmitted in encrypted form. According to § 34 BDSG, you have the right to information about your data stored by us as well as, according to § 35 BDSG, the right to correction of incorrect data or deletion/blocking of impermissibly stored data. If you have questions, suggestions, or complaints regarding the processing of your personal data, you can contact our team at any time. 14.2. Segwaypoint-Düsseldorf & Seg-Events & Segway Tour Köln is entitled, after the successful conclusion of a contract, to name the contractual partner as a reference customer for advertising and information purposes regarding third parties. In this context, Segwaypoint-Düsseldorf & Seg-Events & Segway Tour Köln is particularly entitled to use the logo of the contractual partner in all media suitable for advertising. 14.3. The contractual partner agrees that photo and video recordings that do not violate the personal rights of participants may be used for advertising purposes. We request any refusal in writing by post, fax, or email.
Severability Clause
Should individual provisions of the contract be or become invalid, the remaining content of this contract shall not be affected thereby. The contractual partners will work together in partnership to find a regulation that comes as close as possible to the invalid provisions.
Place of Jurisdiction
The place of fulfillment and jurisdiction for all claims and legal disputes arising from contractual relationships is the registered office of Segwaypoint-Düsseldorf & Seg-Events & Segway Tour Köln, Mehmet Fidan, Rathausufer 20, 40213 Düsseldorf; the jurisdiction is in Düsseldorf.
B: Sale of Used Segways
Conclusion of Contract / Transfer of Rights and Obligations of the Buyer 1.1. The buyer is bound to the order for a maximum of 10 days, for commercial vehicles up to 2 weeks. The purchase contract is concluded when the seller confirms acceptance of the order for the specified purchase object in writing within the respective periods mentioned or executes the delivery. However, the seller is obliged to inform the orderer immediately if he does not accept the order. 1.2. Transfers of rights and obligations of the buyer from the purchase contract require the written consent of the seller.
Payment 2.1. The purchase price and prices for ancillary services are due for payment upon handover of the purchase object and handing over or sending of the invoice. 2.2. The buyer can only offset against claims of the seller if the buyer’s counterclaim is undisputed or a legally binding title exists; he can only assert a right of retention insofar as it is based on claims from the purchase contract.
Delivery and Default of Delivery 3.1. Delivery dates and delivery periods, which can be agreed upon as binding or non-binding, must be stated in writing. Delivery periods begin with the conclusion of the contract. 3.2. The buyer can request the seller to deliver ten days after exceeding a non-binding delivery date or a non-binding delivery period. With the receipt of the request, the seller is in default. If the buyer is entitled to compensation for damage caused by delay, this is limited to a maximum of 5% of the agreed purchase price in cases of slight negligence by the seller. 3.3. If the buyer additionally wishes to withdraw from the contract and/or demand damages instead of performance, he must set the seller a reasonable deadline for delivery after the expiry of the relevant period according to Section 2, sentence 1 of this section. If the buyer is entitled to damages instead of performance, the claim is limited to a maximum of 10% of the agreed purchase price in cases of slight negligence. If the buyer is a legal entity under public law, a special fund under public law, or an entrepreneur acting in the exercise of his commercial or independent professional activity when concluding the contract, claims for damages in cases of slight negligence are excluded. If delivery becomes impossible for the seller by chance while he is in default, he is liable within the agreed liability limitations above. The seller is not liable if the damage would have occurred even with timely delivery. 3.4. If a binding delivery date or a binding delivery period is exceeded, the seller is already in default upon exceeding the delivery date or delivery period. The rights of the buyer are then determined according to Section 2, sentence 3 and Section 3 of this section.
Acceptance 4.1. The buyer is obliged to accept the purchase object within eight days from receipt of the notice of availability. In the event of non-acceptance, the seller can exercise his legal rights. 4.2. If the seller demands damages, this amounts to 10% of the purchase price. The damages are to be set higher or lower if the seller proves higher damage or the buyer proves that lower damage or no damage at all has occurred.
Retention of Title 5.1. The purchase object remains the property of the seller until the settlement of the claims due to the seller under the purchase contract. If the buyer is a legal entity under public law, a special fund under public law, or an entrepreneur acting in the exercise of his commercial or independent professional activity when concluding the contract, the retention of title also remains for claims of the seller against the buyer from the ongoing business relationship until the settlement of claims due in connection with the purchase. At the request of the buyer, the seller is obliged to waive the retention of title if the buyer has incontestably fulfilled all claims related to the purchase object and adequate security exists for the remaining claims from the ongoing business relationships. 5.2. In the event of default in payment by the buyer, the seller can withdraw from the purchase contract. 5.3. As long as the retention of title exists, the buyer may neither dispose of the purchase object nor contractually grant use to third parties.
Material Defect 6.1. Claims of the buyer due to material defects expire in one year from the delivery of the purchase object to the customer. If the buyer is a legal entity under public law, a special fund under public law, or an entrepreneur acting in the exercise of his commercial or independent professional activity when concluding the contract, the sale takes place under exclusion of any claims for material defects. Further claims remain unaffected insofar as the seller is mandatorily liable by law or something else is agreed, especially in the case of the assumption of a guarantee. 6.2. The buyer must assert claims due to material defects against the seller. In the case of oral notifications of claims, the buyer must be given a written confirmation of the receipt of the notification. 6.3. If the purchase object becomes inoperable due to a material defect, the buyer can turn to another repair shop with the prior consent of the seller. 6.4. For parts installed within the scope of defect rectification, the buyer can assert material defect claims based on the purchase contract until the expiry of the limitation period of the purchase object. Replaced parts become the property of the seller. 6.5. Section VI Material Defect does not apply to claims for damages; Section VII Liability applies to these claims.
Liability 7.1. If the seller has to pay for damage caused by slight negligence due to statutory provisions, the seller’s liability is limited: Liability only exists in the event of a breach of essential contractual obligations, such as those that the purchase contract intends to impose on the seller according to its content and purpose or whose fulfillment makes the proper execution of the purchase contract possible in the first place and on whose compliance the buyer regularly relies and may rely. This liability is limited to the typical damage foreseeable at the time of contract conclusion. Insofar as the damage is covered by an insurance policy taken out by the buyer for the relevant damage event (excluding fixed-sum insurance), the seller is only liable for any associated disadvantages of the buyer, e.g., higher insurance premiums or interest disadvantages until the damage is settled by the insurance. 7.2. Regardless of any fault of the seller, any liability of the seller remains unaffected in the event of fraudulent concealment of a defect, from the assumption of a guarantee or a procurement risk, and according to the Product Liability Act. 7.3. Liability for delay in delivery is conclusively regulated in Section III. 7.4. The personal liability of the legal representatives, vicarious agents, and employees of the seller for damages caused by them through slight negligence is excluded. 7.5. The limitations of liability in this section do not apply to injury to life, body, or health.
Place of Jurisdiction 8.1. For all current and future claims from the business relationship with merchants, including bill of exchange and check claims, the exclusive place of jurisdiction is the seller’s registered office. 8.2. The same place of jurisdiction applies if the buyer has no general place of jurisdiction domestically, moves his residence or habitual abode out of the country after conclusion of the contract, or his residence or habitual abode is unknown at the time the action is filed. Otherwise, the buyer’s residence applies as the place of jurisdiction for claims of the seller against the buyer.
Privacy Policy
General Note and Mandatory Information Designation of the Responsible Body The responsible body for data processing on this website is: Segwaypoint-Düsseldorf & Seg-Events & Segway Tour Köln Mehmet Fidan Rathausufer 20 40213 Düsseldorf
The responsible body decides alone or jointly with others on the purposes and means of processing personal data (e.g., names, contact details, etc.).
Revocation of Your Consent to Data Processing Many data processing operations are only possible with your express consent. You can revoke consent you have already given at any time. An informal message by email is sufficient for the revocation. The legality of the data processing carried out until the revocation remains unaffected by the revocation.
Right to Complain to the Competent Supervisory Authority As a data subject, you have the right to lodge a complaint with the competent supervisory authority in the event of a data protection violation. The competent supervisory authority regarding data protection issues is the State Data Protection Commissioner of the federal state in which our company is based. The following link provides a list of data protection officers and their contact details: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.
Right to Data Portability You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a machine-readable format. If you request the direct transfer of the data to another person responsible, this will only take place insofar as it is technically feasible.
SSL or TLS Encryption For security reasons and to protect the transmission of confidential content that you send to us as the site operator, our website uses SSL or TLS encryption. This means that data you transmit via this website cannot be read by third parties. You can recognize an encrypted connection by the “https://” address line of your browser and the lock symbol in the browser line.
Server Log Files In server log files, the provider of the website automatically collects and stores information that your browser automatically transmits to us. These are:
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Browser type and browser version
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Operating system used
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Referrer URL
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Hostname of the accessing computer
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Time of the server request
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IP address This data is not merged with other data sources. The basis for data processing is Art. 6 Para. 1 lit. b GDPR, which permits the processing of data for the fulfillment of a contract or pre-contractual measures.
Data Transmission upon Conclusion of Contract for Purchase of Goods and Shipping Personal data is only transmitted to third parties if there is a necessity within the scope of contract processing. Third parties can be, for example, payment service providers or logistics companies. Further transmission of the data does not take place or only if you have expressly consented to this. The basis for data processing is Art. 6 Para. 1 lit. b GDPR, which permits the processing of data for the fulfillment of a contract or pre-contractual measures.
Contact Form Data transmitted via the contact form, including your contact details, will be stored in order to process your request or to be available for follow-up questions. This data will not be passed on without your consent. The processing of the data entered into the contact form takes place exclusively on the basis of your consent (Art. 6 Para. 1 lit. a GDPR). You can revoke consent you have already given at any time. An informal message by email is sufficient for the revocation. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation. Data transmitted via the contact form remains with us until you request us to delete it, revoke your consent to storage, or there is no longer any need for data storage. Mandatory statutory provisions – in particular retention periods – remain unaffected.
YouTube Our website uses plugins from YouTube for the integration and display of video content. The provider of the video portal is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. When you call up a page with an integrated YouTube plugin, a connection to the YouTube servers is established. YouTube thereby learns which of our pages you have visited. YouTube can assign your surfing behavior directly to your personal profile if you are logged into your YouTube account. By logging out beforehand, you have the option to prevent this. The use of YouTube is in the interest of an appealing presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6 Para. 1 lit. f GDPR. Details on handling user data can be found in YouTube’s privacy policy at: https://www.google.de/intl/de/policies/privacy.
Vimeo Our website uses plugins from Vimeo for the integration and display of video content. The provider of the video portal is Vimeo Inc., 555 West 18th Street, New York, New York 10011, USA. When you call up a page with an integrated Vimeo plugin, a connection to the Vimeo servers is established. Vimeo thereby learns which of our pages you have visited. Vimeo learns your IP address even if you are not logged into the video portal or do not have an account there. The information collected by Vimeo is transmitted to servers of the video portal in the USA. Vimeo can assign your surfing behavior directly to your personal profile. By logging out beforehand, you have the option to prevent this. Details on handling user data can be found in Vimeo’s privacy policy at: https://vimeo.com/privacy.
Cookies Our website uses cookies. These are small text files that your web browser stores on your end device. Cookies help us to make our offer more user-friendly, effective, and secure. Some cookies are “session cookies.” Such cookies are deleted automatically after the end of your browser session. Other cookies, on the other hand, remain on your end device until you delete them yourself. Such cookies help us to recognize you when you return to our website. With a modern web browser, you can monitor, restrict, or prevent the setting of cookies. Many web browsers can be configured so that cookies are deleted automatically when the program is closed. Deactivating cookies may result in limited functionality of our website. The setting of cookies that are necessary for the exercise of electronic communication processes or the provision of certain functions desired by you (e.g., shopping cart) takes place on the basis of Art. 6 Para. 1 lit. f GDPR. As the operator of this website, we have a legitimate interest in the storage of cookies for the technically error-free and smooth provision of our services. If other cookies (e.g., for analysis functions) are set, they are treated separately in this data protection declaration.
Google Analytics Our website uses functions of the web analysis service Google Analytics. The provider of the web analysis service is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google Analytics uses “cookies.” These are small text files that your web browser stores on your end device and enable an analysis of website usage. Information generated by cookies about your use of our website is transmitted to a Google server and stored there. The server location is generally the USA. The setting of Google Analytics cookies takes place on the basis of Art. 6 Para. 1 lit. f GDPR. As the operator of this website, we have a legitimate interest in the analysis of user behavior in order to optimize our web offer and possibly also advertising.
IP Anonymization We use Google Analytics in conjunction with the IP anonymization function. It ensures that Google shortens your IP address within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before transmission to the USA. There may be exceptional cases in which Google transmits the full IP address to a server in the USA and shortens it there. On our behalf, Google will use this information to evaluate your use of the website, to compile reports on website activities, and to provide other services related to website use and internet use to us. The IP address transmitted by Google Analytics is not merged with other Google data.
Browser Plugin The setting of cookies by your web browser can be prevented. However, some functions of our website might be restricted as a result. You can also prevent the collection of data regarding your website use, including your IP address, and subsequent processing by Google. This is possible by downloading and installing the browser plugin available via the following link: https://tools.google.com/dlpage/gaoptout?hl=en.
Objection to Data Collection You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set that prevents the collection of your data on future visits to our website: Disable Google Analytics. Details on handling user data at Google Analytics can be found in Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=de.
Order Processing To fully comply with legal data protection requirements, we have concluded a contract with Google for order processing
Demographic Characteristics in Google Analytics Our website uses the “demographic characteristics” function of Google Analytics. It allows reports to be created that contain statements on the age, gender, and interests of site visitors. This data comes from interest-based advertising by Google as well as visitor data from third-party providers. Assigning the data to a specific person is not possible. You can deactivate this function at any time. This is possible via the ad settings in your Google account or by generally prohibiting the collection of your data by Google Analytics as explained in the point “Objection to Data Collection.
PayPal Our website allows payment via PayPal. The provider of the payment service is PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg. When you pay with PayPal, the payment data you enter is transmitted to PayPal. The transmission of your data to PayPal takes place on the basis of Art. 6 Para. 1 lit. a GDPR (Consent) and Art. 6 Para. 1 lit. b GDPR (Processing for the fulfillment of a contract). You can revoke consent you have already given at any time. Data processing operations lying in the past remain effective in the event of a revocation.
Klarna Our website allows payment via Klarna. The provider of the payment service is Klarna AB, Sveavägen 46, 111 34 Stockholm, Sweden. When paying with Klarna (Klarna Checkout Solution), Klarna collects various personal data from you. Details can be found in Klarna’s privacy policy at: https://www.klarna.com/de/datenschutz/. Klarna uses cookies to optimize the Klarna Checkout Solution. This optimization represents a legitimate interest within the meaning of Art. 6 Para. 1 lit. f GDPR. Cookies are small text files that your web browser stores on your end device. Cookies from Klarna remain on your end device until you delete them. Details on the use of Klarna cookies can be found at: https://cdn.klarna.com/1.0/shared/content/policy/cookie/de_de/checkout.pdf. The transmission of your data to Klarna takes place on the basis of Art. 6 Para. 1 lit. a GDPR (Consent) and Art. 6 Para. 1 lit. b GDPR (Processing for the fulfillment of a contract). You can revoke consent you have already given at any time. Data processing operations lying in the past remain effective in the event of a revocation.
Sofortüberweisung (Instant Transfer) Our website allows payment via “Sofortüberweisung.” The provider of the payment service is Sofort GmbH, Theresienhöhe 12, 80339 Munich. With the help of the “Sofortüberweisung” procedure, we receive a payment confirmation from Sofort GmbH in real-time and can immediately begin fulfilling our liabilities. When paying via “Sofortüberweisung,” your PIN and TAN are transmitted to Sofort GmbH. The payment provider uses these to log into your online banking account, automatically checks your account balance, and carries out the transfer. An immediate transaction confirmation follows. Your turnovers, the credit limit of your overdraft facility, and the existence of other accounts and their balances are also automatically checked after logging in. In addition to PIN and TAN, the transmission to Sofort GmbH also includes payment data and data about your person. The data about your person includes first and last name, address, telephone number(s), email address, IP address, and possibly other data necessary for payment processing. There is a necessity for this data transmission to establish your identity beyond doubt and to prevent attempted fraud. The transmission of your data to Sofort GmbH takes place on the basis of Art. 6 Para. 1 lit. a GDPR (Consent) and Art. 6 Para. 1 lit. b GDPR (Processing for the fulfillment of a contract). You can revoke consent you have already given at any time. Data processing operations lying in the past remain effective in the event of a revocation. Details on payment with Sofortüberweisung can be found at: https://www.sofort.de/datenschutz.html and https://www.klarna.com/sofort/.
Google AdWords and Google Conversion Tracking Our website uses Google AdWords. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States. AdWords is an online advertising program. Within the framework of the online advertising program, we work with conversion tracking. After clicking on an ad placed by Google, a cookie is set for conversion tracking. Cookies are small text files that your web browser stores on your end device. Google AdWords cookies lose their validity after 30 days and do not serve the personal identification of users. Google and we can recognize from the cookie that you clicked on an ad and were redirected to our website. Every Google AdWords customer receives a different cookie. The cookies cannot be tracked via websites of AdWords customers. Conversion cookies are used to create conversion statistics for AdWords customers who use conversion tracking. AdWords customers learn how many users clicked on their ad and were redirected to pages with a conversion tracking tag. However, AdWords customers do not receive any information that enables personal identification of users. If you do not wish to participate in tracking, you can object to use. Here, the conversion cookie must be deactivated in the browser’s user settings. Thus, no inclusion in the conversion tracking statistics takes place. The storage of “conversion cookies” takes place on the basis of Art. 6 Para. 1 lit. f GDPR. We as website operators have a legitimate interest in the analysis of user behavior in order to optimize our web offer and our advertising. Details on Google AdWords and Google Conversion Tracking can be found in Google’s privacy policy: https://www.google.de/policies/privacy/. With a modern web browser, you can monitor, restrict, or prevent the setting of cookies. Deactivating cookies may result in limited functionality of our website. Source: Data protection configurator from mein-datenschutzbeauftragter.d
“Third Party Services”
bookingkit: To distribute our offers, we use the booking system of bookingkit GmbH, Sonnenallee 233, 12059 Berlin (“bookingkit”). When you place a booking on our site, you agree to the storage and processing of your personal data by bookingkit. Your personal data will be forwarded to bookingkit and processed. This storage and processing of data takes place for the purpose of supporting and processing your orders, your authentication, processing payments, and improving the services of bookingkit. Further information on terms of use and data protection and the possible commissioning of third parties for data processing by bookingkit can be found at https://bookingkit.net/de/datenschutzerklaerung/.
Mangopay: Services for payment by [bank transfer, credit and debit cards, SEPA direct debit, Sofortüberweisung, Giropay, iDeal, and Przelewy24] are provided by MANGOPAY S.A, 10 boulevard Royal, L-2449 Luxembourg. For the use of these services, MANGOPAY collects, stores, and processes personal data in accordance with the MANGOPAY terms of use and is responsible for the lawful handling of this data. Further information on this can be found in the privacy policy of MANGOPAY at https://www.mangopay.com/privacy